Sutherland delivers competitive advantage with a new and innovative work at home business model Hear Joe Buggy, Senior Vice President of Service Excellence discuss the advantages of the Work at Home business model Help: If you do not see video, ther is a good chance you missing some of the plugins on your PC. To download latest plugins for video presentations, please click here and download XP-CodecPack. XP Codec Pack is one of the most completed codec packs which helps you to play all major audio and video formats.