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Intellectual Property and Network Infrastructure
Sutherland is recognized for the innovative and rapid deployment of unique and creative enabling technologies
| Sutherland has invested heavily in a world class technology infrastructure and applications to enable a competitive advantage for our clients’ businesses. Sutherland’s technology and infrastructure teams have designed and built a highly scalable and flexible foundation. This allows Sutherland to provide an “always-on” level of performance, and more seamless integration, as compared to our competitors who tend to rely on the client organization to provide all the enabling technology or who are inclined to sell custom IT services in a non-integrated or stand-alone basis. By standardizing on proven and industry leading platforms and development standards, Sutherland is able to offer the array of back and front-office solutions that can be rapidly deployed. On the applications side, Sutherland has a skilled team of developers focused on delivering innovative software solutions to optimize many facets of a client’s operation. These tools are delivered at a significantly lower cost and in a much faster timeframe than would be possible by attempting to customize an application for specialized needs. |
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| Sutherland operates a scalable and robust technological infrastructure consisting of both a series of proprietary and custom developed applications and a completely converged secure global data network. All critical components throughout the enterprise have redundancy and are designed to seamlessly allow redirecting network traffic from one location to another. All international data circuits have automatic re-routing capabilities and are connected using a high speed private backbone. Sutherland manages a team that is on-call for support 24 hours a day and 365 days a year. Sutherland can utilize or integrate its systems with their clients existing business applications or clients can use Sutherland’s suite of internally developed intellectual property for Transaction Processing, Workflow Management, Quality Assurance and Human Resource Management. Sutherland customizes reporting applications to align with each client’s business process, creating the ability to track, measure, and report on activities and results. In many situations this capability is further enhanced through integration a client’s systems. Sutherland has been recognized by both clients and third party organizations for the innovative and rapid deployment of unique and creative enabling technologies. |
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