ROCHESTER, NEW YORK – july 20, 2009 - Sutherland Global Services, a leading multi-national Business Process Outsourcing (BPO) provider, today announced the appointment of Kam Shenai as Chief Client Officer.

Shenai will be responsible for Sutherland's global sales and marketing organization and accountable for revenue, profit and client satisfaction in the global markets in which Sutherland does business. In this role, he will lead Sutherland's business development and client engagement teams across all geographies. Shenai's responsibilities will include leading Sutherland's industry focused practices and technology platform-based solutions. In addition, as a member of Sutherland's senior leadership team, he will be actively involved in developing the company's go-to-market strategies.

Shenai comes to Sutherland from Xerox Corporation where he had an impressive track record, having been part of the team responsible for the company's turn-around in the early 2000s. His career with Xerox has spanned numerous senior management roles in sales and operations with full profit and loss accountability.

"Through all his assignments, Kam has built a reputation for showing a passionate sense of urgency and a tremendous capacity to execute" said Sutherland Chairman and CEO, Dilip Vellodi. "Additionally, we will leverage Kam's impressive track record of driving sales and operational excellence for large, complex organizations and his extensive experience with enterprise customers."

As head of Marketing Operations for Xerox North America, a multi-billion dollar entity, Shenai was responsible for all critical functions including coverage, pricing and compensation. In this assignment, he was accountable for driving initiatives through both the direct sales force and Xerox's alternate indirect channels. Shenai was part of the team that drove the transition to the services led, and technology enabled, strategy for Xerox.

"I am excited to join the team at Sutherland" said Shenai. "They have an enviable 23-year track record of being a pure-play BPO company, servicing a marquee list of high-end, Fortune clients. Sutherland's integrated BPO services combining front-office facing customer lifecycle management services and enterprise facing back-office lifecycle management services are indeed unique in the industry. I look forward to building on these and help our clients continuously drive better return on investments and improved overall performance."

Shenai holds a Masters Degree in Engineering from The University of California at Berkeley and an MBA from the Rochester Institute of Technology.

About Sutherland Global Services
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 24,000 professionals offering Right Sourced ™ seamlessly blended services from its 23 delivery centers in the United States, India, the Philippines, Canada, Mexico and Bulgaria. Sutherland is the largest independent BPO Company with a strong commitment to a diverse workforce.

By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value. For more information please visit www.sutherlandglobal.com.